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The Smart Water Meter replacement process

8/30/2024

The Smart Water Meter replacement process is as follows:

  1. Vac-Truck Team cleans out meter box and replaces metal or broken boxes. A flag will be placed next to new box if backfill is required.
  2. Meter Install Team will install new meter within a week.
  3. Crews will backfill around meter box after install.

If after this process there is still an issue with the meter installation, please email Karis Beard at [email protected] .  Thank you!